Gran Canaria Airport Terminal Services

Gran Canaria Airport may be small by comparison with the likes of Frankfurt, Madrid or London, but it still manages to handle around 12 million passengers a year. Gran Canaria Airport offers passengers many amenities, while they are at the terminal, including banking and currency exchange and a family-friendly zone where small passengers can while away the waiting time in safety and with maximum fun.

The terminal at Gran Canaria Airport also provides VIP services, for which passengers can buy passes online in advance. The VIP pass permits passengers to stay for up to four hours in the terminal's VIP Lounges before their scheduled flight leaves. An adult pass costs 26.20 euros, a child pass costs 12.60 euros for children aged 6 to 10. If flights are delayed, the time in the VIP Lounges is extended by the time of delay.

Families are provided with a Children's Zone and breast-feeding lounge which are modern, comfortable and well-equipped. For example, there are recliners and tables, an area where parents can prepare baby food and there are also family toilets with baby changing facilities.

Children's play areas and family lounges are on Floor 1 near Boarding Gates A and C. At Children's World on Floor 1 little visitors can enjoy the manifold delights of Tutti Frutti, a shop that sells sweets, nuts and snacks catering especially for young tastes. Tutti Frutti is open from 6.00 am to 10.00 pm every day.

Also located on Floor 1 in the Passenger-only zone is the Tutti Toy Store, where young visitors to Gran Canaria Airport will be able to find all the latest branded characters and toys they have seen in movies and on TV. The toy shop is open from 6.00 am to 10.00 pm every day.

Gran Canaria Airport also boasts several snack bars, restaurants and cafeterias, among them O'Learys, a restaurant grill with a wide selection of starters and grilled meats, salads and sandwiches. Upper Crust also sells food for the smaller appetite, such as filled rolls and baguettes as well as hot drinks.

Located on the ground floor in Arrivals as well as on the First Floor in Departures, Tropical provides thirsty passengers with a wide range of drinks, including what is arguably the best beer in the Canary Islands!

Also at home on the First Floor in Departures is Burger King, which caters for the hunger of passengers in a hurry. LEON, located in the same area of the terminal, offers passengers "naturally fast food" with an international twist.

Passenger WiFi Access

While at the terminal, passengers can connect to the Airport Free WiFi Aena network. Passengers need to register via email, Facebook, LinkedIn or Aena Club Cliente first, before they can access the Internet freely. Login is easy and quick, does not require codes and allows users to select registration for multiple devices. For further information, please contact Customer Assistance on tel+34 900 928 053 or email to serviciowifi@aena.es.

Lost and Found Services

Passengers who have lost or found luggage should contact the Lost and Found desk on the Second Floor in the Departures area of the passenger-only zone. You can also contact the desk via email: lpa.operdidos@aena.es.

Services for Business Travelers

Gran Canaria Airport has its own Business Center, where passengers can hire lounges for conferences and receptions, courses or press conferences and business meetings. The airport's conference hall has a capacity to seat up to 74 participants and 5 speakers. The Hall is equipped with modern audio-video media and can be booked in advance by contacting lpainfo@aena.es or by telephoning +34 928 579 005/928 579 921. The Business Center is located on Floor 2.

First Aid and Medical Care

Located on the ground floor in the Departures Hall, the First Aid facility can be contacted in emergencies by calling +34 928 579 112. The First Aid station is open 24/7. The terminal has 16 heart rescue areas too, in case passengers have heart attacks while they are at the terminal. These defibrillator stations are shown on the various maps that are displayed in the airport's lounges and public areas.